Milaca is now using a new community notification system to send important alerts and time-sensitive messages to staff members and residents.

Along with emergency and critical messages, the CodeRED notification system is capable of enhanncing community engagement via the release of important but non-emergency information ranging from road closures and trash collection schedule changes, to snow plow schedules and other city services.

“Upon evaluating our current notification system and other available options, we chose CodeRED for its innovative features, user-friendly platform, and wide spread adoption rates across the country,” said City Manager Tammy Pfaff “Their company-owned redundant data centers help ensure our data is safe and that messages are delivered quickly to individuals within minutes. We’re excited to expand our communication channels with residents to include text, phone, and email, from anywhere, providing the information they need-to-know to make better informed decisions.”

Registration for this notification service is customized, allowing residents to choose which alerts they’d like to sign up for and their preferred manner of receipt.

Residents can select several different methods including landline, cell phone, email, text message, TTY, or even a combination. These alerts can be specific to streets, neighborhoods or regions, so individuals within affected areas are sure to receive this valuable information.

The benefits of using CodeRED don’t just pertain to residents, as staff members will also use the system to communicate emergency information with one another.

This will help the city ensure emergency response and daily operations are even more efficient.

Additionally, residents and visitors can keep track of city alerts with the CodeRED Mobile App, which notifies smartphone holders of real-time area alerts.

Similar to the online registration, users choose which notifications they’d like to receive via the app.

Authorized city personnel will have access to the CodeRED Launcher - an app that allows authorized public safety officials to create and send messages on the go from any smartphone or tablet within seconds, without requiring a computer.

“The mobile technology for CodeRED is extremely advanced, providing us enhanced flexibility to issue general and/or emergency messages from any location,” Pfaff explained. “We can launch alerts from anywhere at any time, and residents impacted by weather and other time-sensitive events will receive them directly to their smartphones. This all happens within seconds, which can make a huge difference in saving lives.”

All residents are encouraged to visit www.cityofmilaca.org to sign up for CodeRED and immediately start receiving alerts.

For more information on the CodeRED notification system or registration, please contact city of Milaca at (320) 983-3141 or email dkatke@milacacity.com.

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