Resources are available to help Minnesotans get enrolled

MNsure’s seven-week open enrollment period begins Friday, Nov. 1, at 7 a.m. and runs through Dec. 23, 2019. During this time, Minnesotans can enroll, renew or change private health insurance through MNsure. Everyone enrolled during the open enrollment period will have a Jan. 1, 2020, effective date. 

Those needing help enrolling in coverage have a number of options to get their questions answered. 

One way is with free, in-person assistance. MNsure has a statewide network of certified assisters who can help Minnesotans apply and enroll in person, free of cost. Some assisters can even help with enrollment over the phone. MNsure assisters also hold enrollment events in communities around the state. Find free help near you. 

“MNsure understands that enrolling in health insurance coverage can be confusing,” CEO Nate Clark said in a press release. “Let our statewide network of trained assisters help you understand all the health insurance options available to you, free of charge.”

Minnesotans can also receive over the phone help. MNsure’s Contact Center will have expanded hours starting Nov. 1. Monday through Friday from 8 a.m. to five p.m., and until 7 p.m. on Thursdays. It will also be open Saturdays from 10 a.m. to 2 p.m., and on Nov. 1, will be open from 7 a.m. to 6 p.m. MNsure’s Contact Center can be reached at 651-539-2099 or 855-366-7873.

Minnesotans can check out MNsure’s help form to see if their questions can be answered online at mnsure.org/help/contact-us. Additionally, beginning Nov. 1, MNsure enrollees will be able to log in to their account and easily adjust the amount of tax credits applied to their monthly premium, verify their enrollment or disenroll in coverage without having to make a phone call. 

MNsure’s customer service guide can assist those with other questions and concerns, and help point Minnesotans on where to get information on common topics. 

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